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Frequently Asked Questions

Common Questions

Do you provide free estimates?

We provide estimates at no cost to our customers. Feel free to contact us anytime to discuss your carpet cleaning needs.

How much does a professional carpet cleaning cost?

It really depends on what professional you call and what services you need. The industry standard is to use square foot pricing. The national average for professional carpet cleaning is 30-cents per square foot. Since each job is different, our pricing ranges from .20 to .40 cents per square foot.

How long does it take to clean a carpet?

Each job is different. Our goal is to be fast and efficient when cleaning your carpet. We strive to give you the best quality experience.

How long does it take for a carpet to dry after cleaning?

The are several factors that influence how fast your carpet will dry. Usually it takes about 3 to 4 hours, but can take sometimes up to 8 hours. It all depends.

Carpet Questions Answered

What is the best carpet cleaning method?

Most agree that hot water extraction is by far the best carpet cleaning method on the market. The simple fact that almost every major carpet manufacturer recommends or requires this type of cleaning (for warranty reasons) to maintain the cleanliness and upkeep of home carpeting. If you want to properly maintain your carpet, and extend the life of your carpet, you really need to have them professional cleaned on an annual basis.

How do you remove pet stains and urine odor from carpets?

We have specially formulated non-toxic cleaning solutions for removing pet stains and urine. We treat and clean the area to remove any stains and odor.

Will my carpets re-soil quickly after the cleaning is finished?

We do not use unsafe products that leave a soapy reside in the carpet. Usually its this residue that will cause your carpets to re-soil faster. We use an agent to prevent wicking that will help keep you carpets looking great for a longer period of normal use.

How often should I have my carpets cleaned?

Most carpets manufactures recommend that your carpets be professionally cleaned every 12 to 18 months.

Should I vacuum before you arrive?

It may come as a surprise to many that regular vacuuming can have the largest impact on the cleanliness of your home and the air you breathe. We recommend that you vacuum before have your carpets cleaned.

Will you move my furniture?

Yes. We will help you move some furniture to a reasonable degree.

What equipment do you use to clean?

We use a truck mounted system.

Area and Oriental Rugs

Is it safe to clean my area rug?

Usually area rugs and Oriental rugs are safe for cleaning.

Why should I have my area and oriental rugs cleaned?

Just like carpet, area rugs get dirty and need to be cleaned. It will keep them looking nice and they will last longer.

Furniture and Upholstery

Why should I have my upholstered furniture professionally cleaned?

Upholstery cleaning will help your furniture last long and keep it well maintained. It will help promote a healthy environment and increase the air quality of your home.

How do you clean upholstery?

We use a pretreat your upholstery with a non-toxic cleaning solution. Then we use our upholstery tool to rinse and clean your furniture.

How long does it take for furniture to dry?

Usually between 2 and 4 hours.

Do you offer protectant or stain guard for upholstery?

Yes. We always recommend using our safe protectant to keep it lasting longer.

Tile and Grout

Why should I have my grout lines sealed?

That main reason is that by sealing your grout you will prevent dirt and other debris from embedding in the grout. This will make it easier to clean and maintain.

Why should I have my stone, tile and grout cleaned?

This will keep your floors nice and clean. You will be surprised at the difference.

How often should I clean my tile, stone and/or grout?

We recommend an annual cleaning.

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